Venty Towel Rail

We aim to ship all orders received before midday (Monday – Friday) within 48 hours. Orders over £250 qualify for free delivery. For orders under £250, a £20 delivery charge will apply.

Orders can only be fulfilled to Mainland U.K. addresses. Please see our terms and conditions for further delivery information.

If you wish to return any products please contact hello@bildenhome.com to arrange collection within 14 days.

If the products that you receive are faulty or misdescribed, you may have a legal right to end the contract, and to either get a refund, repair or replacement (if possible). During the expected lifespan of your product your legal rights entitle you to the following:

Up to thirty (30) days: if your products are faulty, then you may request a refund.

Up to six (6) months: if your products can't be repaired or replaced, then you may request a refund in most cases.

Up to six (6) years: if your products do not last a reasonable length of time you may be entitled to some money back.

- All mounting materials are included
- Limited lifetime warranty
- Solid zinc construction for durability and long-lasting performance

Solid Zinc & Chrome Plated.

We recommend Chrome, Nickel, Brass, Bronze and Stainless Steel products are dried after each use with a soft cloth to reduce any marks from standing water that may contain impurities. Any residues from cosmetic products, aggressive cleaning products and similar should be immediately rinsed away with clean water. Clean with neutral soap and warm water using a microfibre cloth. A 50/50 solution of lemon juice and water is recommended to remove limescale. Apply to cotton wool and wrap on the area for a maximum of 60 minutes, and then rinse clean with clean water, repeat as required. For Stainless Steel products, stubborn marks can be removed with a soft cloth and specialist stainless steel cleaner. Do not use harsh cleaning chemicals containing acids, alkaline, caustics or grits. Bleaches, alcohol and vinegar-based cleaners should be avoided. Do not use abrasive cloths, scouring pads, scrub sponges, steel wool etc., as these can scratch the product's surface and promote deterioration of the finish.